BROKER NEWSLETTER | SUMMER 2024
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NEW: Good Measures
Healthy Weight Program
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Harvard Pilgrim has partnered with Good Measures to offer their Healthy Weight* program to fully insured commercial members. Participation for self-insured accounts is optional. The program offers individualized coaching by registered dietitians for employees who want to eat healthier, lose weight, or prevent or manage a nutrition-related health condition (i.e., cardiometabolic conditions such as prediabetes, type 2 diabetes, obesity). The Good Measures registered dietitian coaches can also provide support to members considering or taking prescribed weight loss medications.
What's included:
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Access to the Good Measures app with personalized food recommendations, online classes, articles and tips, goal and food tracking
- Coaching by a registered dietitian — check in by phone or app messaging
- Fun challenges with prizes
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Contact your account manager to learn more.
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*An annual medical claim for nutritional counseling services will be submitted by Good Measures for engagement in the program.
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Improved Broker Account Experience
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We are excited to announce that updates to your Broker Account are now LIVE. Simply log in to experience a refreshed home page, personalized dashboards, user friendly navigation and much more.
As a reminder, a step-by-step demo is available in the News & Updates section on your Broker Account home page. We appreciate the opportunity to improve your user experience.
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Mental Health Education in the Workplace
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The most successful organizations are those that take the time to support mental health initiatives in the workplace by offering essential education and resources. According to the World Health Organization, disorders like anxiety and depression cost the global economy approximately $1 trillion in lost productivity annually. As a complement to our comprehensive behavioral health and wellness programs, we created additional materials to help you and your employer clients tackle issues such as burnout, stress, lost productivity and how to access the right care.
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| Coming Soon: Member Account Multifactor Authentication |
This June, we are enhancing the security of member accounts by implementing multifactor authentication. To ensure safe access to online accounts, Harvard Pilgrim members will be required to enter a verification code upon signing in. This crucial update offers the highest level of security, ensuring that accounts are accessible only to the members themselves.
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Essential Onboarding Tools |
Our specialized tools help make the switch to Harvard Pilgrim plans a seamless experience for your employer clients and their employees. HYKE’s Decision Doc provides personalized guidance on choosing the plan that best meets each clients’ needs. Once a plan is selected, our SmartStart team will handle enrollment questions, clinical transition support, and more.
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| Save With Reward Programs
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Our reward programs are designed to help employers and employees save on costs without compromising quailty. As an added bonus, eligible employees can also receive cash rewards.
Reduce My Costs: This program assists members with selecting high-quality, cost-effective providers for outpatient tests and procedures such as lab work and diagnostic imaging. Key features include access to experienced nurses who assist with cost comparisons, appointment scheduling, and more. Watch this video for more details.
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NEW: Nationwide Virtual Therapy Provider
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We’re excited to expand our nationwide access to virtual behavioral health services with our new partner, Grow Therapy, a leading provider in medication management and virtual outpatient therapy. Our goal is to make behavioral health care as accessible and seamless as other medical services, helping to ensure timely and inclusive care for our members.
Key Features:
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- Treatment for 30+ conditions using evidence-based methods
- Nationwide services for members ages 6+
- Fast, online scheduling with an average wait time of 2 to 4 days
- Culturally conscious providers with 44% black, indigenous, and other people of color (BIPOC) and 20% bilingual
- Comprehensive crisis support
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NEW: Autism Care Provider
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To increase access and advance the quality of care for members with developmental disabilities, we have partnered with Autism Care Partners. Their interdisciplinary team offers comprehensive care by incorporating applied behavioral analysis (ABA), speech and occupational therapy, social work and diagnostic evaluations.
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Medicare Part D Creditable Coverage: What You Need to Know |
The Medicare Modernization Act (MMA) requires entities (Employers and Union groups) who offer prescription drug coverage to Medicare Part D eligible individuals to disclose to both CMS and members whether the drug coverage provided is “creditable prescription drug coverage.”
Learn More ›
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| NEW: Family & Maternal Health Resources |
We created a new online resource dedicated to family and maternal health. This online content features benefit details and information on fertility, pregnancy & mental health, breast pumps and suppliers, early parenthood and other care management support.
Learn More ›
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Our Behavioral Health Service Navigation program provides personalized assistance to Commercial members seeking specific behavioral health services, providers or resources. This dedicated support helps members navigate the often-complex process of accessing outpatient treatment.
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Supporting Our Communities
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In the Community: 2024 Portland Bikeshare
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In partnership with the City of Portland MaineDOT, Harvard Pilgrim and Tandem Mobility launched the Portland Bikeshare for the 2024 season. You may see our Harvard Pilgrim bikes in and around the city. Portland residents and visitors will enjoy convenient access to 150 traditional geared bikes and 50 electric assist bikes staged at more than 40 parking hubs.
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Point32Health Recognized for
Community Initiatives
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The national standard for corporate citizenship, The Civic 50 showcases how leading companies are moving social impact and community into their practices, values and core business.
Point32Health, the parent organization of Harvard Pilgrim Health Care and Tufts Health Plan, was one of only five New England-based companies named to the list, alongside Fortune 500 companies.
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