The July release of TSS is focused on delivering the core capabilities needed to support Fall 2026. As with any major system launch, you may encounter limitations, workarounds or functionality that continues to evolve as the system stabilizes.
The TSS team is actively reviewing reported issues and prioritizing fixes that affect critical university operations, so please use one of the established TSS support channels to ensure your request is tracked and directed to the right team.
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TSS is now live and quickly evolving, and here's what you should know:
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Student Error: If a student receives the message, "(de)-registration is not possible at the moment. Please try again later," their record is temporarily unavailable because it is being edited. Students should wait a few minutes and try booking again. Do not submit a SNOW ticket for this error.
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Advisor Note: Opening Program Content temporarily makes the student's record unavailable for booking. To avoid interrupting students during enrollment, use Academic Work Overview whenever possible.
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Due to the ongoing technical issues, all undergraduate first pass booking windows have been extended until August 14, 2026 at 10:59 p.m. Any booking windows that have already closed have been reopened and extended until that date. See the full update sent to undergraduate students on August 4.
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Instruction Session Enrollment, the window that allows students to book up to 22 units, has been updated to begin on September 24, 2026. Beginning September 28, 2026, students can submit a TEA request to exceed the 22-unit limit.
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TSS transactional totals will begin posting to Oracle Financials Cloud (OFC) during the week of August 17, 2026. Review additional details in our Postponing OFC Integration Deployment message.
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- How To View Financial Aid Payments on a Student’s Account: This job aid explains how to identify actual and pending financial aid transactions, interpret key document and payment details, locate grant and term information, and much more!
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TEA FAQ for Advisors: This FAQ answers common questions from academic advising staff about Triton Enrollment Authorization (TEA), the new tool in TSS that replaces EASy.
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Class Planner's newest features: Search for your courses and let auto planning generate a full schedule of options to compare, or use manual planning to pick your exact lectures, discussions, and labs. Before booking courses in TSS, check times, open seats, and walking distance with the Calendar, Details, and Map views.
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| 9,567 |
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| undergraduates booked 1+ course |
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| | 2,141 |
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| graduate students booked 1+ course |
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| | 206 |
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| TSS Experience Form submissions |
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- Aux Posting Job Aid: This job aid covers how to complete and upload the aux posting template, review and resolve upload errors, verify posted charges, export review results, and identify the user who created an auxiliary posting transaction.
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Managing My Personal Details with TSS: This guide helps students navigate the My Personal Details page in TSS, where they can update their contact information, addresses, emergency contacts and more!
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TEA Batch Authorization is in active development and will be released soon. This functionality will allow staff to pre-authorize both individual students and groups of students to book courses, bypassing the need for a formal TEA request. Training guides will be provided with the launch.
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We have many different resources and support channels set-up to assist staff, faculty and students with the transition to TSS.
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- The Selective Major Application is separate from TSS and is open. The deadline to apply for a selective major (for continuing students only) is September 1. Visit Selective Major Guidance for additional information.
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TSS Current Limitations & Known Issues: a living document that provides updates on some of the most frequently reported concerns and known issues with TSS.
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Our top priority remains helping students successfully book their courses and resolving issues as quickly as possible. Here's how you can help keep that work moving:
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Be Specific:
- Tell us who you are. Include your role and context to assist you swiftly. Examples: "I am a scheduler in Biological Sciences," "I am an undergraduate advisor in Eighth College," or "I am a faculty member."
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Share as much detail as possible. Tell us what you were doing, what you expected to happen and what actually happened. Include screenshots or screen recordings when possible.
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Report Only Once: Submit one ticket per issue, avoid follow-up check-ins unless you have new information, and close your ticket once resolved. These simple actions help us maintain an accurate view of active issues and focus our attention where it's needed most.
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Use Official Channels for Updates: Use established communication channels for updates rather than contacting individual team members directly. When new information is available, we'll share it broadly. Bookmark the TSS: Current Limitations & Known Issues live resource as your first stop for updates on ongoing issues.
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Mark your calendars for these upcoming important dates (subject to change):
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- Support Available
- Support Form via Service Now
- Zoom Office Hours (join the Zoom room):
- July 22 - December 18 from 7:00 a.m.–7:00 p.m.
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Phone Call Support: (858) 246-4357, Press 2 for TSS Support
- Monday through Friday: 7:00 a.m.–10:00 p.m.
- Saturday and Sundays: 12:00 p.m.–3:00 p.m.
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In-Person Support: Applied Physics & Mathematics, Room 1313, First Floor (Map)
- Monday through Friday only: 8:00 a.m.–4:30 p.m. (no weekends)
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Got 60 seconds? We want to make sure our updates are valuable to you. Tell us what you think!
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How are we doing with our communications?
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The Triton Student System (TSS) Project is part of the UC San Diego
Enterprise Systems Renewal (ESR) Student Information System (SIS) Project.
Have a question? Email us at tss@ucsd.edu
Contact the SIS Project team: esr-student@ucsd.edu
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