Gen Z technical skills? Solid. Soft skills? Not so much. 

New Gen Z hires lack soft skills aka durable skills, according to managers cited in a January 2024 Harris Poll survey. About 82% of managers said their Gen Z workforce requires more training around interpersonal skills, including speaking to senior leaders and receiving negative feedback. Among Gen Zers, 55% said they are afraid to ask “dumb questions” at work, and 78% said workplace norms can’t be taught, apart from watching their older colleagues in action. 

Soft skills can be taught and fostered in a workplace, whether the employees are Gen Z or another generation. UMKC TalentLink's expert facilitator specializes in teaching soft skills to employees at nonprofits and businesses.

UMKC TalentLink’s short-term Soft Skills Certificate Program strengthens soft skills in employees. Learn how our program works, on site or off site.

Soft Skills Still Matter in AI Workplaces
Even as AI grows prevalent in workplaces, soft skills remain invaluable to ensure smooth communication, high-functioning workplace relationships, and company growth. Learn how soft skills are still needed. 

Workplace Soft Skills Still Needed Online and In Person
Earlier this spring, Forbes highlighted the importance of soft skills in the workplace. Technical skills and knowledge cannot address all problems and achieve organizational success by itself.  Let's dive deeper and learn about what constitutes a soft skill. 

Above: Certified Gallup CliftonStrengths® coach Jonathan Jones helps others to discover their strengths and leverage them to achieve their goals.

UMKC TalentLink's expert trainers and facilitators present workshops and programs geared toward business and nonprofit teams. We work with your workplace to provide training and development that strengthens skills in leaders and employees. 

Which program will benefit your team and make an impact? 

Leadership With Purpose

First-time Supervisor Skills

Power Skills For Project Management

Gallup CliftonStrengths® group workshop 

Soft Skills Certificate Program for Workplace Readiness

Intercultural Development Program

UMKC TalentLink offers an array of online career training programs. Study on your schedule.

Choose from project management, full stack programming, accounts payable, CompTIA, and much more. Find a program that helps prepare for your next career move. Certification available.

UMKC TalentLink and MedCerts have partnered to bring you high-quality certification programs in the in-demand healthcare industry. Get details about our six most popular programs. Complete training and prepare to enter an in-demand field.

umkctalentlink.com