Hi Ski & Snowboard School Pros,

As we close out our first season with Lesson Connect and Ski & Ride School in My Epic, we want to extend a heartfelt thank you. Your flexibility, professionalism, curiosity, and feedback made this year possible. You brought a brand‑new experience to life for thousands of guests—and your partnership is what turned an ambitious idea into a real part of the Ski & Snowboard School journey. Now, we want to share with you how we’ve actioned your feedback through the season and hear from you what you’d like to see next – please scroll down to find paid survey details.

Looking Back on Season One

This winter, guests told us that digital check‑in, progress tracking, and receiving lesson updates helped them feel more informed and connected to their day—especially parents watching their kids gain confidence on-snow. Many shared how much they appreciated seeing their child’s level, skills, and photos all in one place, and how those touches made the lesson feel more personal and memorable.

Your instructional expertise, combined with these new tools, elevated the experience for families across all four resorts.

Applying Your Feedback

Your feedback shaped updates throughout the season. Based on your input, we delivered improvements such as:

You Made a Real Difference

This season, you balanced teaching, safety, on‑snow decision‑making, and adopting a new tool—all while creating unforgettable experiences for your students. Across the feedback we reviewed, one theme was clear: guests consistently praised the quality of instruction, care, and professionalism you delivered.  Many specifically credited their instructor for making their day exceptional, building their confidence, and inspiring them to return.

Thank you for showing up every day with positivity, patience, and a commitment to making this better.

What Comes Next

We’re carrying everything we learned this winter into our off‑season development cycle. Your feedback will continue to guide improvements to workflows, photo tools, lesson review, transfers, check‑in, and guest communication.

Our goal remains the same: Create a world‑class product that makes your job easier and enhances the guest experience.

We’ll stay in touch over the summer with updates, training materials, and opportunities to preview next season’s improvements. In the meantime, please share any continued feedback you have with us in a 10-minute, paid survey here: SRS in the My Epic App & Lesson Connect Instructor Feedback – Fill out form. In order to be paid for this survey, please either complete this survey while punched in before or after your next scheduled day or please punch in and out while completing this survey and enter “LC Survey” in the ProConnect  timecard comment field.

Thank You for Being Partners in This Journey

Thank you for your flexibility during the first season; we know that there’s still room for improvement. But thanks to your honesty and your willingness to engage, we made tremendous progress. We are grateful for your partnership, your professionalism, and your dedication to improving Lesson Connect and Ski & Snowboard School in My Epic for the seasons ahead.

 

Here’s to building something even better together next winter.

Beaver Creek Ski & Snowboard School