This initial release of TSS is focused on delivering the core capabilities needed to support Fall 2026. As with any major system launch, you may encounter limitations, workarounds or functionality that continues to evolve as the system stabilizes. The TSS team is actively reviewing reported issues and prioritizing fixes that affect critical university operations, so please use one of the established TSS support channels to ensure your request is tracked and directed to the right team. To access TSS, ensure you have been approved via the access request form and log in via sis.ucsd.edu.
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- Triton Enrollment Authorization (TEA) Updates: Late Adds/Changes/Drops are live! You can read the full details in this article. Here are a few highlights:
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Late Adds: Students can request late adds to classes through week 10. Once approved in TEA, students still need to book the course in TSS.
- Graduate students and scholar-athletes: Need to submit drop and change (units and grading options) requests through TEA for approval after the add deadline. Once approved in TEA, changes are processed automatically and no further action is needed from the student.
- All other students: Can drop courses and change units/grading options directly through TSS booking. TEA requests are only needed for Special Studies unit changes.
- Training Materials: Reviewing and Processing TEA Requests.
- Specializations Request App release: The team is targeting the launch of this TSS application next week*, which is the replacement for the Major/Minor Tool. A training guide for staff and a targeted communication will be released once it is live. (*subject to change)
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Known Issues: Several issues were reported this week related to booking activities, Schedule of Classes, and TEA. Check the TSS Current Limitations and Known Issues doc for more information.
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We are proud to highlight Karen Fisher as an SIS Trailblazer! To learn more about Karen’s contribution to the TSS Project, visit the SIS Trailblazer website to read her nomination story.
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The Processing Refunds Using Payment Run job aid is now available to staff. It covers running the Payment Run to refund one or multiple students outside the normal lock expiration window. More refund guides are coming soon, including:
- Determining the Status of a Refund
- Reviewing Payment Orders
- Reversing Payment Orders
- Viewing Account Locks in TSS
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TSS has been live for almost 100 days! Here are some numbers to highlight the past three months:
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| 484,219 |
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| Student Training views (Jul-Sep) |
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| | 8,013 |
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| Known Issues Doc visits (Jul-Oct) |
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| | 12,154 |
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| support tickets received (Jul-Oct) |
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Project Leadership & Student Collaboration: Since August 19, TSS Project leadership has partnered with Associated Students (AS) and the Graduate and Professional Student Association (GPSA) to hear directly from student representatives about student experiences and concerns. See our new resource to share about this partnership and the work coming out of it.
- The Selection Methods and Variants Job Aid is published! Staff can now access this guide to build targeted groups of students for bulk actions and reporting in TSS.
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TEA Batch Authorization Job Aid was updated this week to include overrides clarifications, only submitting a batch authorization for the orgs staff are assigned to, and a new codes table.
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Academic Activity Tracking System (AATS): As of October 7, the AATS has been remediated for compatibility with TSS and is available to faculty/instructors to certify the commencement of academic activity.
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The Financial Aid & Scholarships Office sent an email to all faculty/instructors on October 7 confirming that due to remediation delays, the deadline for AATS certification process is extended to October 16.
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Class Photos: At this time, class roster photos are not available in the My Class List Report. Photos can be viewed on an individual student basis via the Find a Student application in TSS. View the Find a Student Faculty job aid for detailed search instructions. The team understands the importance of access to photos at a class list level and is investigating possible solutions.
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Maintaining Academic Specializations: This job aid for staff with Student Master data/Specializations access covers changing or adding specializations for a student who is already admitted and has a Program of Study assigned.
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We have many different resources and support channels set up to assist staff, faculty, and students with the transition to TSS. View the links below so you don't miss any new info!
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Mark your calendars for these upcoming important dates
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- TSS Key Dates (subject to change):
- October: Accounts Receivable for Extended Studies live in TSS
- October: Extended Studies ISIS Goes Read-Only
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October: Extended Studies Transcripts live in TSS
- October: Specialization App (replacement for Major/Minor Tool) live in TSS
- October: Late Adds/Changes/Drop Requests live in TEA
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Support Available
- Support Form via Service Now
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Zoom Office Hours (join the Zoom room):
- Monday-Friday, 9:00 a.m.–7:00 p.m. PDT
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Phone Call Support: (858) 246-4357, select either:
- Press 2 for Main Campus Undergraduate and Graduate TSS Support
- Press 3 for DES (Division of Extended Studies) TSS Support
- Hours:
- Monday through Friday: 7:00 a.m.–10:00 p.m. PDT
- Saturday and Sunday: 12:00 p.m.–3:00 p.m. PDT
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Got 30 seconds? We want to make sure our updates are valuable. How are we doing with our communications?
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Information in this newsletter is current as of publication and subject to change as TSS evolves. For the most current updates, visit the TSS Project Website. To access TSS directly, use sis.ucsd.edu and login with your Active Directory (AD) credentials. Note that access to TSS must be approved and provisioned. Learn more via the TSS Roles and Access KBA.
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The Triton Student System (TSS) Project is part of the UC San Diego
Enterprise Systems Renewal (ESR) Student Information System (SIS) Project.
Log in to TSS at sis.ucsd.edu
Have a question? Email us at tss@ucsd.edu
Contact the SIS Project team: esr-student@ucsd.edu
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