Issue 5

Welcome to Workday Watch—a resource designed to keep you informed with timely updates and helpful insights. Each edition is shaped by the questions and feedback we receive through the Workday Support Portal. Whether you’re navigating new processes or seeking clarity on recent changes, Workday Watch aims to provide the guidance you need, when you need it most. 

It's been about eight weeks since Workday launched on campus. We recognize that transitioning to the new system has been challenging, and we truly appreciate everyone who has taken the time to submit tickets and flag issues. As we are still in the stabilization period following go-live, this is a crucial time devoted to resolving issues and refining system processes based on the feedback and experiences of our campus community. 

As the project team continues to resolve issues, we have published a centralized issue log on the Workday Launch website for easy access and transparency.  

Top priority: We are aware that some colleagues have encountered errors resulting in incorrect pay. The UHR and payroll teams are working diligently to resolve these issues and are reaching out directly to support those affected. Please know that your concerns are top priority for us, and we are committed to restoring accuracy and confidence in the payroll process, ensuring everyone receives the correct pay as soon as possible.

The updated Workday Resources document is a helpful reference that consolidates available training materials to guide you through various processes in Workday. Whether you are hiring a student or submitting travel expenses, the guide provides step-by-step instructions and videos tailored to each procedure, making it easier to find the support you need. 

Period Activity Pay (PAP) is a type of compensation used to pay employees for a defined period of time with a set amount. 
 
Examples include:  

When completing a period activity pay for an employee, please check to ensure it is attached to the correct position. If the position isn't an available choice in Workday, it will need to be created. Use the Create Position job aid or contact your department's administrative coordinators.  

On August 19th, the Change Management team hosted a finance-focused town hall to address specific questions that surfaced following Workday go-live. This session provided a platform for staff to discuss real-time challenges, seek clarifications, and share feedback directly with project leaders. The open dialogue helped identify emerging issues and fostered collaboration on solutions, reinforcing our commitment to transparent communication and continuous improvement. 

We are excited to announce that International Per Diem Rates have now been loaded into Workday.  

Effective immediately: You can use the Per Diem Wizard for international travel.  

Please Note: If your department does not reimburse based on per diem (e.g., Advancement) or only reimburses a percentage of per diem (e.g.; Reves Center Study Abroad), you must continue to use Per Diem - Actuals.  

The Travel Office is preparing a Job Aid to help guide you through creating and submitting international travel expenses. We understand that these are a lot more work, but we are hoping a guide will help to alleviate some of the frustration.  

Reference: International per diem rates are based on the U.S. Department of the State Website. 

Important: If the location listed on the Department of State site falls under the "Country - Other", you must select "The Country - Other" as the destination in the Per Diem Wizard.  

Example: A traveler going to St. Andrews, Scotland will fall under "United Kingdom - Other." You must select "United Kingdom - Other" in the wizard to pull the correct rates. Entering "St. Andrews" directly will not populate the correct per diem amounts. 

Employees can use the "Time Off Balance" report in Workday to view their leave balances. NOTE: Users must select the 9th or the 24th in order to see their accrual rate in "Accrued in Period"