Professor's research uplifts student voices and drives University change
Since 2014, Communication Studies Lecturer Donna Knifong has asked Sacramento State students to share their struggles and triumphs. Hundreds have responded, forming the backbone of Knifong's "Listening to Students" research project that aims to help University administrators better understand students' needs.
The responses have led to changes in the way the University supports students at risk of dropping out or who have dropped out and since returned to school.
“Very rarely do we as faculty and staff members get inside the heads and hearts of our students, to understand who they are and what they really need,” said Knifong. “These survey responses give us that opportunity.”