This initial release of TSS is focused on delivering the core capabilities needed to support Fall 2026. As with any major system launch, you may encounter limitations, workarounds or functionality that continues to evolve as the system stabilizes. The TSS team is actively reviewing reported issues and prioritizing fixes that affect critical university operations, so please use one of the established TSS support channels to ensure your request is tracked and directed to the right team. To access TSS, ensure you have been approved via the access request form and log in via sis.ucsd.edu.
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- Students should review their addresses in TSS and make sure they are current. It is recommended that they do not edit the “valid to” end date and leave it as 12/31/9999. Any time a student enters a new address into TSS, it will automatically end-date the prior address. An invalid address can delay a student’s refund even if they are enrolled in direct deposit.
- Direct Deposit enrollments: We have reached our target goal of direct deposit enrollments in TSS! Thank you to all for helping to spread the word and support this effort!
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Extended Studies Login Issues: Extended Studies (DES) students who are experiencing login issues with TSS should review the “Accessing TSS as an Extended Studies Student” article. Students should contact the ITS Service Desk if they continue to have issues. Students should not drop a course in an attempt to fix the issue. View more DES information, resources, and support on the Extended Studies website
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- ITS Service Desk Phone Line: Based on feedback from customers, the Service Desk has implemented an estimated wait time in the three queues that customers can select. Callers will get a different estimate depending on whether they choose 1 (main service desk), 2 (TSS for main campus), or 3 (DES TSS).
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| 34,000 |
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| students logged into TSS on 9/24/2026 |
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| | 18,556 |
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| direct deposit enrollments in TSS |
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| | 3,019 |
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| service desk phone calls from 9/21-9/27 |
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- We are proud to highlight Ken Keziah as an SIS Trailblazer! To learn more about Ken’s contribution to the TSS Project, visit the SIS Trailblazer website to read his nomination story.
- Job aids on Payment Locks in TSS are here! These staff resources include:
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The My Class List report now includes waitlisted students. Data refreshes nightly and therefore does not provide real-time information. In the future, the TSS Project team will release a live version of this report in TSS. This report is only available to instructors who are listed as the primary instructor for the course.
- Triton Enrollment Authorization (TEA) Update: Unit Limit Exceptions are live for all students. Staff can view additional guidance in the Reviewing and Processing TEA Requests job aid.
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TSS Faculty FAQ: A NEW living resource providing a central location for faculty-relevant information, common questions, and answers that will be updated as TSS evolves over the fall quarter.
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TSS Fall 2026 Slide for Students: This slide has important reminders for students related to the TSS transition. Faculty were asked to please present/share this slide with their students this week. Staff are also welcome to use this slide as needed to circulate this important information with students.
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We have many different resources and support channels set-up to assist staff, faculty, and students with the transition to TSS. View the links below so you don't miss any new info!
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Mark your calendars for these upcoming important dates (subject to change):
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- TSS Key Dates:
- October: Accounts Receivable for Extended Studies
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October: ISIS Goes Read-Only
- October: Transcripts Live in TSS (including for alumni)
- October: Diplomas Live (for SU26 Main Campus)
- October: TEA - Late Adds/Changes/Drops
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Support Available
- Support Form via Service Now
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Zoom Office Hours (join the Zoom room):
- Monday-Friday, 9:00 a.m.–7:00 p.m. PDT
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Phone Call Support: (858) 246-4357, select either:
- Press 2 for Main Campus Undergraduate and Graduate TSS Support
- Press 3 for DES (Division of Extended Studies) TSS Support
- Hours:
- Monday through Friday: 7:00 a.m.–10:00 p.m. PDT
- Saturday and Sundays: 12:00 p.m.–3:00 p.m. PDT
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Got 30 seconds? We want to make sure our updates are valuable to you. Tell us what you think!
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How are we doing with our communications?
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Information in this newsletter is current as of publication and subject to change as TSS evolves. For the most current updates, visit the TSS Project Website. To access TSS directly, use sis.ucsd.edu and login with your Active Directory (AD) credentials. Note that access to TSS must be approved and provisioned. Learn more via the TSS Roles and Access KBA.
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The Triton Student System (TSS) Project is part of the UC San Diego
Enterprise Systems Renewal (ESR) Student Information System (SIS) Project.
Log in to TSS at sis.ucsd.edu
Have a question? Email us at tss@ucsd.edu
Contact the SIS Project team: esr-student@ucsd.edu
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