ETLC Newsletter • 2024 • Early Spring Edition

If you are the instructor of record in Banner for a spring course(s), you should see that course(s) in Canvas now. If you do not, check with your department to make sure you are listed as the instructor in Banner. If you still have issues, email helpdesk@uah.edu to get assistance.

Here are a few things to keep in mind as you get ready to copy content into your course from another Canvas course:

• Reuse content from a previous semester or master course by importing that content into your fall Canvas course.
• If you plan to import content from a course that previously used Zoom, please watch this video tutorial BEFORE importing your course content.
• To cross-list (merge) courses, please contact Canvas Support for assistance.

We encourage you to apply a missing assignment policy in your Canvas courses this semester. Awarding missing assignments a zero as soon as the due date has passed gives students a clearer idea of their performance throughout the term.

Students appreciate having access to their courses for preparation and planning purposes. If possible, please try to publish your course/s at least 24–48 hrs before the first day of the term.

A few faculty have reported all the monitors and/or the projector abruptly blacking out in the classroom during lectures. Sometimes everything comes back up on its own, and sometimes they have called for help immediately. Based on peer professional online discussions, this phenomenon is happening worldwide. We suspect this is due to overheating, but it is seemingly random and not replicable at this time.

If this happens to you, call 256-824-7700 immediately if the screens do not come back. If they do come back, please send us an email after class to helpdesk@uah.edu with the location, the approximate time it occurred, and what programs you were running. If you remember the order in which you started the programs, include that as well. We need your help to gather the data that will help us fix this problem. We appreciate your help.

ETLC will upgrade our Turnitin LTI integration from the 1.1 to 1.3 version between the fall and spring semesters. This change will only affect assignments created via the external tool method (as opposed to the Canvas Plagiarism Framework method). You can learn more about the various versions from this comparison chart. 

Old LTI 1.1 assignments will automatically convert to the updated version so no immediate action is required for instructors. Review the Turnitin LTI 1.3 FAQs or visit the full collection of Turnitin LTI 1.3 tutorials for more information.

Canvas support is available 24/7 via the Help link on the Canvas global navigation menu (blue vertical bar on left of screen). Choose from the Email (Report a problem), Phone, or Chat options.

Panopto Support is available 24/7 by calling 855.765.2341.

For help with Qualtrics, Respondus, ScreenPal (formerly Screencast-o-Matic), Turnitin, or Zoom, please email ETLC at helpdesk@uah.edu.

ETLC has a recording studio and can help you with your recording and editing. Email helpdesk@uah.edu and request an appointment with ETLC to discuss help with producing a video!

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ETLC Contact Info

For the fastest response, please email the ETLC team:

helpdesk@uah.edu 

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Who is the ETLC?

The Enhanced Teaching and
Learning Center seeks to
empower faculty, foster inclusivity, and expand engagement throughout
the learning environment at UAH.

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