As a reminder, we've activated the '7' for outbound/off-campus calls, and on February 15 we'll disconnect the '9' you've previously used on your campus-issued Avaya desktop phone or softphone.
Why? When dialing the standard '9' then '1' then the area code and phone number, folks are frequently accidentally hitting a second '1' which results in a '911' call/hang-up which Campus Police must investigate each time it occurs.
Here's the new formula for dialing off-campus: