Read on for important sale updates
Welcome to the 17th edition of The Cookie Press where each week we pass along program updates and share just in time reminders for the Cookie Season. Catch up on previous editions on Cookie Central.
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For Troop Leaders and Troop Cookie Managers
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- Refill & Rally: Cookies & a Shipping Promotion on the Way!
- Season End Dates & Six Steps to Wrapping Up the Cookie Program
- Cookie Chat Session 6: Wrapping up the Sale March 26
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For Community-Area Product Leaders
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Smart Cookies Wrap-up Support
- Cookie Rewards Wrap-up Support
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Refill & Rally: Cookies & a Shipping Promotion on the Way! |
Thank you for sticking with us during a season like no other! We know the last two weeks have been challenging and we want to help end the season with what you need. During the final days of the sale, we’ve got you covered:
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An email will be sent to families today with active Digital Cookie accounts with information on the shipping promotion. Plus, a reminder to check with the troop volunteer before approving any final orders. If a family has not activated their Digital Cookie account, share the information with them.
Cookie sales will end this Sunday, March 29.
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Season End Dates & Six Steps to Wrap Up the Cookie Program |
The sales season ends on March 29 which is the final day for troop-secured booths, shipped cookie sales, online orders for in-person delivery, and individual sales.
Any online orders for in-person delivery made on or by March 29 can still be approved within 5 days through Digital Cookie. Mobile App sales will end on March 29.
Cookie rewards are due by April 6 in Smart Cookies. Use the 6 Steps to Wrap Up the Cookie Program tip sheet to ensure your troop completes all required tasks by April 6. The six steps are:
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- Check your troop cookie totals.
- Check your Girl Scout cookie totals.
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Process donations (if your troop participated in donations, includes updated donation information).
- Distribute Troop Direct Ship sales (if applicable).
- Check your troop finances.
- Order the Rewards.
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Cookie Chat Session 6: Wrapping up the Sale March 26 |
Register for the link to join our final Cookie Chat on Thursday, March 26 via Teams from 7:30PM-8:15PM. We will cover the steps to wrapping up your cookie sale.
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Smart Cookies Wrap-Up Support |
Troops will soon be turning to you for support in wrapping up sales in Smart Cookies.
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- Host virtual or in‑person office hours and promote them to troops needing troubleshooting.
- New troops especially need help with transfers, rewards, and financial reconciliation.
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Direct troops to the Girl Balance Summary Quick Bite to review final balances and cookie totals for each family.
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Cookie Rewards Wrap-Up Support |
One of the most important deadlines of the season is the reward deadline. What can you do to assist your Troops?
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- Reach out to Troops to remind them of the April 6 deadline.
- Run the Troop On Hand Inventory Report in Smart Cookies to review the list of troops that have not allocated their cookies or are showing negative inventory. Connect with these troops to offer your assistance.
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Review the Troop Balance Summary Report and alert troops at the 400/500 PGA levels that they must order the rewards in Smart Cookies. If the troop doesn't have a second contact in Smart Cookies they will not be able to order the PGA rewards for 2 troop volunteers (1 per Juliette).
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Troops will be locked out of editing reward orders after April 6. Communities can make edits to Troop reward orders also until April 7 at 11:59 PM. View the actions needed on your SU Dashboard in Smart Cookies under the Action Items section. Click on the link under each action item listed below and export the results to Excel to view the affected troops and the action they are missing:
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- Troops with no Main Recognition Order: Shows Troops that have not started an order.
- Incomplete Recognition Orders: Shows Troops where an action is missing for a reward.
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If reward choices are not made by April 7, the rewards will be defaulted to Cookie Credits. To view the Senior and Ambassador troops that opted out of rewards, run the Troop Balance Summary report to see the “opt out” under the Troop proceed plan.
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Have a question? Don't be shy!
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