Forgetting is frustrating — often maddening. What was the passcode I made once and never used until I had to use it, just to unlock my phone? Off to the Apple Not-So-Genius Bar I trudge … Read more
WHAT'S THE BIG IDEA?
The ‘Ostrich Effect’
Organizations routinely encourage employees to aim higher. Salespeople are given ambitious quotas, athletes are urged to beat their personal bests, and students are challenged to reach beyond their past performance … Read more
THE I IN AI
Teaching AI To Work With Us
Businesses have swiftly brought AI into everyday work. But the value of an AI depends on its entire exchange with a user: how well it understands an employee’s needs, how much correction it requires, and whether, together, they eventually get the job done … Read more
Ph.D. Student Spotlight: Ankur Jaiswal
Ankur Jaiswal is a Ph.D. candidate in information systems whose research examines how information systems shape the performance of knowledge workers.
Fangchen Song is a Ph.D. candidate in information systems whose research examines how emerging technologies, particularly generative AI, reshape professional knowledge work and organizations.
