Jeppesen FRM
News Flash MAR'18
Fatigue Risk Management tools
that make a real difference

Welcome Onur Air!

Onur Air, a proud and progressive low-cost operator based at Istanbul Atatürk Airport, recently joined the quickly growing family of airlines using Jeppesen crew solutions. Onur Air will use Jeppesen Concert to monitor, analyze and report on fatigue risk in their operation using the Boeing Alertness Model (BAM). Concert is a self-service analytics platform that allows for detailed quantification of risk and performance KPIs at several measurement points in the crew management process.
"We are delighted to welcome Onur Air as a Concert customer. Concert will provide Onur Air with an unmatched ability to explore and perform analysis of their planned and flown rosters over recent years, helping them to control overall fatigue risk as well as bringing insight on a multitude of other performance metrics for their crew schedules.", commented Arvid-Müllern Aspegren, Scheduling Safety Specialist at Jeppesen.
Jeppesen Concert is easily added to any type of crew management solution used at an airline and is hosted in the cloud with access to data exploration and analysis via a web browser. Contact us here for a demo and a free trial period. 

Short Report from EBASCON

At the end of February, Jeppesen attended the European Business Aviation Safety Conference in Vienna. We presented our story on how we use predictive fatigue models to improve crew scheduling in commercial aviation. Throughout the event, we collected feedback on how our approach could be applied to the business aviation domain and its special requirements. Many interesting conversations took place; with pilots, managers, safety experts, researchers and other vendors.

Pictured here are Jonathan Frey of ASQS, a Vienna-based Safety
Management System vendor, and Captain David Grundström of Bluelink, a
Scandinavian business jet operator. Captain Grundström had the following to say
on managing fatigue in business aviation:
"Unlike working in a traditional airline, every day brings a unique and often surprising flight schedule for a business aviation pilot. We don't have the operational luxury of having tested out our work-pattern hundreds of times in the past. At the same time, we are purveyors of a high-end service, so our customers naturally expect us to go above and beyond in service and flexibility, often at short notice. Having access to independent, objective and well-validated fatigue predictions on short notice, could help in multiple ways. Our back-office would get support in making the best decisions for who flies what, when and where, and as pilots we gain increased awareness of what we have ahead of us." 
Jeppesen have a couple of FRM solutions particularly well suited for business aviation; Jeppesen Concert for the monitoring and analysis of the overall operation, and CrewAlert for data collection and fatigue risk awareness and prevention by the crew.   

Play for Go, not for Show

Regulators around the world are increasingly asking operators to use so-called bio-mathematical models (BMMs) for assessing and reducing crew scheduling patterns for fatigue risk in their crew management processes.
For an operator without prior experience of BMMs, selecting a fatigue model may seem like a daunting task. There are a number of different aspects to consider, such as model validation, performance, general capabilities and configuration possibilities etc. On top of these comes the more obvious ones like price, support, training and long-term viability of the vendor. A BMM should of course be purchased for making a real difference to the fatigue risk exposure, not only for infrequent analysis of a fatigue report now and then, or for 'ticking a box' in order to satisfy a regulatory requirement. The BMM, used correctly, will serve as an objective proxy for the science in the field, assisting in moderating and guiding discussions otherwise often influenced too much by personal opinions. The BMM should also provide metrics, insights and incentives used in the daily work of constructing and maintaining crew rosters and possibly in real-time, guiding crew planning optimizers when constructing the rosters. Thus, the choice of fatigue model becomes a very important one. 
Please find here a model comparison matrix that lists important aspects to consider when selecting a fatigue model. You are welcome to use what you find relevant and add to your own list of requirements.  

Meet up with the Jeppesen experts:

APR 17-18: Jeppesen Crew Developer Partners Conference, Gothenburg
APR 24-25: FRM Training Course, Gothenburg. SEATS STILL AVAILABLE!
JUN 13-14: FRM Training Course, Montreal
Missed out on the previous FRM News Flash? It's right here.
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