ISEO Processing Freeze Begins Friday 3/8!

Dear Alumni,

We are sending weekly reminders with the intention to prepare you for ISEO's Sunapsis Launch.

In preparation for the March 18th launch, a processing freeze will take effect between Saturday, March 9, 2024, through Sunday, March 17, 2024. During the freeze, ISEO's systems to process immigration documents and advise students will be unavailable.

Advising: Between Monday, March 11, 2024 through Friday, March 15, 2024, advising services will be limited. Visit iContact.ucsd.edu for hours and availability.
iPortal: Students should keep track of pending requests in iPortal. This Friday, March 8, 2024, will be the last day ISEO Advisors will issue immigration documents prior to the freeze. All other requests will not be processed until after March 18, 2024.* The full details of the launch can be found here.

  To ensure you are prepared for this period of downtime, please be mindful of the following dates:  

February 23, 2024 (FRI) at 4:00PM PST - Students were encouraged to submit iPortal Requests early and no later than Friday, February 23, 2024, to receive a due date before the processing freeze. Any submissions after this date may not be processed until after March 18, 2024.*
March 8, 2024 (FRI) at 4:00PM PST - Students should keep track of pending requests. This will be the last day ISEO Advisors will complete immigration documents prior to freeze. All other requests will not be processed until after March 18, 2024.*  
March 9 -17, 2024 (SAT-SUN) - Processing Freeze In Effect
- Students may submit exceptions for urgent matters**
- While students may continue to submit requests via iPortal.ucsd.edu, students may experience longer than normal processing times.
- Limited Advising Services Available. Visit iContact.ucsd.edu.
March 18, 2024 (MON) - ISEO advisors will resume processing requests.

*The timelines provided are based on complete requests; we will make every effort to continue to process within our current processing timelines.

**During the March 9 to March 17 processing freeze ISEO will only process requests for urgent matters, specifically those facing travel or USCIS Application deadlines. All other urgent requests will be assessed on a case-by-case basis. Limited Advising Services will be available during the freeze. Submit inquiries via iContact.ucsd.edu.  

If you have any questions regarding the information above, please contact ISEO directly at iPortal@ucsd.edu. 